Selections
Highlighted Student
Celeste S. Pfeiffer
Major:
Marketing / Minor in Communications
Graduation Date:
May 2006
Internship:
Office Depot Business Service Division \ Assistant Sales Support Intern
Responsibilities:
- Contacting current users and updating them with new promotional items
- Making sure that current clients are satisfied with service
- Assisting with the set-up and execution of vendor shows for different departments
- Making and handing out sample bags that include some of Office Depot's latest items
- Handing out flyers of current promotional offers
- Creating and updating a database of all of the WVU clients
- Setting up new users on the BSD website as well as editing user information
- Maintaining satisfaction among customers
Plans after graduation:
Hopefully I''ll continue working for Office Depot BSD, but it is not definite. Either way, the experience has been amazing and I know I''m better off in the long run for having done it.
Since working with the Business Service Division of Office Depot, I've grown professionally, because I've been able to apply the information I''ve learned in class. A lot of what I learned in Consumer Behavior, Services Marketing and Integrated Promotional Strategies has really prepared me for the work that I''ve been doing for Office Depot. Most of the work I do involves interacting with customers. First I need to reach them. Then I need to attract new customers, get them interested and/or keep them satisfied. We want Office Depot to be the first thing that comes to their mind when people think of office supplies. Since I''ve been working for OD BSD, raising customer awareness has been the main goal, aside from overall sales of course. I'm sure what I'm learning now will help me in my future career.
